A trail is a starting point for assessment
The route ants follow can help explain the problem. Note whether activity starts near a window, doorway, skirting board or kitchen worktop, and whether the same route returns each day. If ants are present indoors and outdoors, describe both. A balcony, garden or neighbouring common area may be relevant even when the visible trail is inside your home.
An enquiry is more useful when it identifies the rooms involved, the approximate length of time the activity has been present and anything already used to address it. The team can then discuss access and the areas that need assessment instead of working only from the number of insects visible at one moment.



